Scope of this Policy
This Privacy Policy describes how KEGNOKEY (“we,” “us,” or “our”) collects, uses, and protects personal information gathered from clients, website visitors, and users of our services. It applies to data collected through our website, online services, and during customer interactions, excluding data collected by third-party websites that are not managed by us. By using our website and services, you agree to the data practices outlined in this policy.
What Information We Collect
KEGNOKEY may collect a range of information to deliver our services effectively. This includes personal details like name, email, phone number, and payment details. Additionally, we gather website analytics data (e.g., IP address, device type, browser type) to improve website performance and the user experience. We also collect any information that clients voluntarily provide to fulfill service requests, communicate effectively, and support our services.
How We Use Your Information
We use personal information collected to provide requested services, such as handling billing, project management, and customer support. The data helps us communicate important updates about services, respond to inquiries, and send marketing messages when clients have opted in. Additionally, we use website data to improve user experience and optimize our services. We take privacy seriously and only use personal information for specific, legitimate business purposes.
Use of Cookies and Tracking Technologies
Our website uses cookies, which are small files stored on your browser, to enhance your browsing experience, enable easy logins, and keep track of your settings. These cookies do not contain personally identifiable information. If you prefer, you can disable cookies through your browser settings; however, this may limit some features and functionality on our website.
Data Security and Information Protection
KEGNOKEY uses industry-standard security practices, including encryption and access controls, to protect sensitive data, such as financial information. We implement technical and organizational measures to ensure that personal information is kept safe and only accessed by authorized personnel. We do not
sell or rent your information without consent. Information may only be shared with
third parties, like vendors and suppliers, to fulfill service obligations.
Data Sharing and Disclosure
We only share personal information with trusted third-party providers or partners when necessary for business functions, such as payment processing, service delivery, or legal compliance. Each third party we work with is bound by data protection agreements to keep your information safe. Information may also be disclosed if required by law, such as in response to a court order or legal investigation.
Your Rights Over Your Data
If you are based in the EU or UK, you have rights under GDPR, including the right to access, correct, or delete your personal information. You may also request that we restrict processing or allow you to transfer your information to another provider. Clients can also unsubscribe from marketing emails by following instructions in our messages or contacting us directly. We aim to process all requests in line with relevant data protection laws.
Data Retention Policy
KEGNOKEY retains personal information only as long as necessary to fulfill business and legal requirements. Typically, client data is retained for two years following the conclusion of services or for longer as required by law. Once data is no longer needed, we securely delete or anonymize it to protect client privacy
External Links
Our website may include links to other sites that are not controlled by KEGNOKEY. We are not responsible for the privacy practices of these external websites. We encourage clients to review each external website’s privacy policy before sharing personal information on them.
Policy Updates and Changes
KEGNOKEY may update this Privacy Policy from time to time to reflect changes in our data practices or for regulatory compliance. We will post any major updates on our website and notify clients of significant changes. Your continued use of our services after updates indicates your acceptance of the new terms.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at info@kegnokey.com